Welcome to Nutri Pouch! By accessing and using our website (nutripouch.in) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before using the website or placing an order.
1. General Information
These Terms and Conditions apply to all users of the website, including customers, vendors, and visitors. By accessing this site or purchasing something from us, you engage in our services and agree to be bound by the terms listed here.
2. Use of Website
- You must be at least 18 years old to use this website or make a purchase. By using our website, you represent that you are of legal age.
- You agree to provide accurate and complete information when placing an order or creating an account. Failure to do so may result in the cancellation of your order.
- We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information and Availability
- Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that the descriptions, images, or other content on the website are entirely accurate, complete, or error-free.
- Availability: All products are subject to availability. If a product is unavailable after you place an order, we will notify you and may offer an alternative or a refund.
4. Pricing and Payment
- Pricing: All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice.
- Payment Methods: We accept major credit and debit cards, UPI, and other payment gateways listed on the website. By submitting your payment information, you represent and warrant that you are authorized to use the chosen payment method.
- Payment Security: All transactions on Nutri Pouch are processed securely, and your payment details are encrypted using industry-standard SSL encryption.
5. Orders and Acceptance
- Once an order is placed, you will receive an acknowledgment email confirming receipt of your order. This email does not guarantee acceptance of your order.
- We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, or if we suspect fraudulent activity.
- If we cancel an order after payment, we will refund the amount paid using the original payment method.
6. Shipping and Delivery
- Shipping: Orders will be processed and shipped according to the shipping method selected during checkout. Please refer to our Shipping Policy for more details on delivery timelines and charges.
- Delivery Issues: We are not responsible for delays caused by external factors like courier services or natural disruptions.
- Ownership and Risk: Once the product is delivered to your provided address, the risk and ownership of the product pass to you.
7. Cancellations and Returns
Please review our Cancellation and Refund Policy for detailed information about how cancellations and refunds are handled.
- Cancellation: You may cancel your order before it has been shipped. Once shipped, cancellations are not allowed.
- Returns: Due to the nature of our product, we do not accept returns. If you receive damaged or defective products, please contact us within 24 hours of receiving your order.
8. User Accounts
- Account Creation: You may be required to create an account to access certain features or place an order on Nutri Pouch. You are responsible for keeping your account details secure.
- Account Termination: We reserve the right to suspend or terminate your account if we suspect misuse or violation of our Terms and Conditions.
9. Intellectual Property
- All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Nutri Pouch and is protected by applicable intellectual property laws. You may not copy, modify, or distribute any content without our express written consent.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Nutri Pouch. We have no control over and are not responsible for the content, privacy policies, or practices of any third-party websites.
11. Limitation of Liability
- Nutri Pouch is not liable for any direct, indirect, incidental, or consequential damages that result from the use of our website or products, including but not limited to product damage, loss of data, or any other loss.
- Nutri Pouch’s liability in any circumstance is limited to the amount paid by the customer for the product in question.
12. Indemnification
You agree to indemnify and hold Nutri Pouch and its affiliates, employees, and agents harmless from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of any rights of another.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Dewas.
14. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the updated terms.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@nutripouch.in
Legal Name – Suryapratap Singh Rathod