At Nutri Pouch, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, nutripouch.in. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information from you when you interact with our website, make a purchase, or contact us. The types of information we collect include:
- Personal Information:
- Your name, email address, phone number, billing and shipping address, and payment details.
- Order Information:
- Information regarding your purchases, order history, and preferences.
- Website Usage Data:
- Information such as your IP address, browser type, and pages visited to help us improve your user experience.
- Cookies and Tracking Technologies:
- We use cookies to store and track information about your visit to enhance your browsing experience (see our Cookie Policy for more details).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders:
To process and fulfill your orders, including payment processing, shipping, and providing order confirmations and updates. - Customer Service:
To respond to your inquiries, requests, and complaints. - Personalization:
To provide a personalized shopping experience by suggesting products based on your preferences and past purchases. - Marketing:
With your consent, we may send you marketing communications about new products, promotions, or offers that may interest you. - Website Improvement:
To analyze usage trends and improve our website’s functionality and performance.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:
- Service Providers:
We may share your information with third-party vendors for payment processing, order fulfillment, delivery services, and customer support. - Legal Obligations:
We may disclose your information if required by law, such as to comply with legal processes or government requests.
4. Security of Your Information
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data, including encryption, firewalls, and secure server protocols.
While we strive to protect your information, please note that no method of online transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal data, but we take every possible precaution to ensure your safety.
5. Your Rights
As a customer, you have the following rights concerning your personal data:
- Access:
You can request access to your personal information and obtain a copy of it. - Rectification:
You can ask us to correct any inaccuracies in your personal data. - Deletion:
You may request that we delete your personal data, provided it’s no longer necessary for the purpose it was collected. - Opt-Out:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather data about website traffic and user interaction. This allows us to offer you a personalized experience and analyze our website performance.
You can manage your cookie preferences through your browser settings, but disabling cookies may limit some features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.
8. Children’s Privacy
Nutri Pouch does not knowingly collect personal information from children under the age of 18. If we become aware that a minor has provided us with personal information, we will delete such information from our records.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any modifications will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: support@nutripouch.in